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Hi Bajie's Privacy Policy

Your personal information matters most to us. This Privacy Policy explains in detail how Hi Bajie collects, uses, and safeguards your data. Please read it in full before using the platform.

Last updated: January 1, 2026
Table of Contents
SSL Encryption
All your data on Hi Bajie is protected by 256-bit SSL encryption, ensuring bank-grade security.
No Data Sales
We never sell your personal information to advertisers or third parties. Your privacy is our priority.
Your Controls
You can view, correct, or request deletion of your data at any time.
Secure Storage
Your information is stored on secure servers and undergoes regular security audits.
GDPR compliant
Hi Bajie complies with international data protection standards and treats user consent as a top priority.
No Spam
No marketing messages will be sent without your consent. You can unsubscribe at any time.
Section 1

Introduction & Our Commitment

Hi Bajie (hibajie.app) is a trusted online gaming platform in Bangladesh. We believe that protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it safe.

By using the Hi Bajie platform, registering, or accessing any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please contact us or stop using the platform.

This Privacy Policy is part of Hi Bajie's Terms & Conditions and will be considered part of it. Together, both documents define the legal relationship between you and Hi Bajie.

In summary: Hi Bajie uses your data solely to provide services, ensure security, and meet legal obligations. We never sell your information.
Section 2

What Information We Collect

Hi Bajie collects various types of information from you — either provided directly by you or collected automatically while you use the platform. We only collect what is necessary to deliver our services.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Contact
Financial Information BKash/Nagad number, bank account details Payment Processing
Device & Log Data IP address, browser information, access time Security & Fraud Prevention
Gaming Activity Betting history, win/loss records Responsible Gaming Monitoring
  • Information provided directly in the registration form
  • Documents uploaded during the KYC process
  • Information provided during payment transactions
  • Information shared when contacting customer support
  • Cookie data collected automatically while browsing the platform
Section 3

How Your Information Is Used

Hi Bajie uses your information for specific, legitimate purposes only — never beyond what is necessary. The sections below outline exactly how we handle your data, step by step.

1
Account Management
Identity and contact information is used to create, verify, and manage your account, as well as to ensure login security.
2
Payment Processing
Financial information is used to process deposits and withdrawals. Every transaction is verified to prevent fraud.
3
Customer Support
Your information is used to resolve issues quickly and provide personalized support.
4
Security & Fraud Prevention
Device and log data is analyzed to detect suspicious activity and keep your account secure.
5
Sending relevant offers
Relevant promotions and bonus offers are sent based on your consent. You can unsubscribe at any time.
6
Legal compliance
Your data is used to meet regulatory requirements, prevent money laundering, and fulfil other legal obligations.
Section 4

How We Protect Your Data

Hi Bajie uses industry-leading technology and practices to protect your data. Our security operates on a layered approach, where each layer provides its own independent line of defense.

256-bit SSL/TLS Encryption
All data transmitted to and from the platform is protected by bank-grade 256-bit SSL encryption. No third party can access or read this information.
Secure server infrastructure
Your data is stored on dedicated, firewall-protected servers with multiple layers of security to prevent unauthorized access.
Restricted access
Only authorized Hi Bajie staff can access your information, and they operate under strict confidentiality agreements.
Regular Security Audits
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
Important: No online system is 100% secure, but Hi Bajie is committed to protecting your information with the highest level of care. In the event of a data breach, we will notify you immediately.
Section 5

Data Sharing & Third Parties

Hi Bajie never sells or rents your personal data. However, in certain circumstances, limited information may be shared with trusted partners.

  • Payment processors: To process deposits and withdrawals, necessary information is shared with payment providers such as bKash, Nagad, and Rocket.
  • KYC Verification Agencies: Identity documents may be shared with licensed KYC service providers for identity verification purposes.
  • Law Enforcement Agencies: We are legally required to share information when mandated by a court order or government directive.
  • Fraud Prevention Agencies: Data may be shared with industry fraud prevention networks to help combat online fraud.
  • Advertisers or Data Brokers: Hi Bajie never sells or transfers your data to advertisers or data brokers.
Partner responsibilities: All third parties we work with are contractually bound to uphold Hi Bajie's privacy standards.
Section 6

Cookies & Tracking Technologies

Hi Bajie uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help the platform recognize you.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Deleted at end of session
Functional Cookies Remembering language preferences and UI settings 30 days
Analytics cookies Understanding and improving platform usage 90 days
Security Cookies Fraud detection and prevention of multiple accounts 1 year

You can disable cookies through your browser settings. However, turning off certain essential cookies may cause some platform features to not work properly.

Section 7

Your Rights

Hi Bajie's Privacy Policy gives you full control over your data. You may exercise any of the rights below at any time. To do so, email us at support@hibajie.app.

Right to Access
You may request a copy of all the data Hi Bajie holds about you at any time.
Right to Rectification
If any of your information is incorrect, you can request a correction. We'll update it within 7 business days.
Right to Erasure
After closing your account, you may request deletion of all data not subject to legal retention requirements.
Opt Out of Marketing
You can unsubscribe from marketing emails or SMS at any time. This will not affect your access to our services.
To exercise your rights: Email us at support@hibajie.app or reach us directly via live chat. We typically respond within 3–5 business days.
Section 8

Children's Privacy Protection

Hi Bajie is strictly an adult (18+) platform. We do not knowingly collect information from minors. If a minor has registered by mistake, a parent or guardian can notify us and we will immediately close the account and delete all associated data.

18+ Confirmation: We verify age at registration. No one under 18 is permitted to use Hi Bajie, and no data is collected from underage users.
Section 9

Data Retention Policy

Hi Bajie does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Purpose
Account Information 5 years after account closure Legal Obligations & Dispute Resolution
Financial Transaction Records 7 years Financial Regulatory Guidelines
KYC Documents 5 years Anti-Money Laundering Laws
Gaming activity logs 3 years Responsible Gaming Monitoring
Marketing Consent Records 2 years after consent withdrawal Legal Evidence Retention

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Section 10

Privacy Policy Updates

Hi Bajie reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you in advance via your registered email or mobile number.

Continued use of the platform after any changes takes effect means you accept the updated policy. We recommend checking this page regularly. The "Last Updated" date at the top of the page will let you know if the policy has recently changed.

Track updates: If you object to any changes in the updated policy, please contact us before closing your account. We are always ready to hear your concerns.
Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We typically respond within 24–48 hours.

Email Support
support@hibajie.app — email us for any privacy-related questions.
Live Chat
Log in to the platform and get instant support via Live Chat.
FAQ page
For answers to common questions, visit our FAQ page View.
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